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BrewElite

Returns & refunds

Not in love? You have 30 days.

30-day returns

You can return any machine within 30 days of delivery. Items should be in original condition with all accessories and packaging.

How to start a return

Send us a message through the contact page with your order details. We'll reply with return instructions within one business day.

Refunds

Once your return is received and inspected, your refund is issued to the original payment method. Banks typically take 5–10 business days to post it.

Exchanges

Want a different machine instead? Let us know and we'll help you swap it.